My experience at Whitten Brothers is somewhat limited to my dealing with Product Specialist Bruce Anderson. General Manager & Business Manager were fine but since I wasn't after financing nor add-on options which under other circumstances may have been appropriate, Bruce was my quarterback through the purchase process and kept it simple. I came to Richmond from Raleigh because the dealers I tried here couldn't do "simple"-- what I thought should be a fairly simple transaction between informed adults. Instead, nitrogen in tires and other "mandatory" doodads drove the advertised price up well beyond what I stressed repeatedly was my limit. Bruce is an adult, respectful of my goals in making a purchase at a price which compensates him and his dealership while working to stay within my budget. No pressure, just peeling the layers of pricing back in a clear, understandable fashion. So Whitten's stated price is the price except for the Documentation fee which seems to be a fixture everywhere. So allow for that to be added to the advertised price. I was after the "out the door" price includingthe Doc fee, taxes, etc. I.E., Everything. It took Buce about 60 seconds to make that number crystal clear. Very refreshing! New or used, I would seek out Bruce the next time I wanted to purchase, even with a three hour drive. He's an example of a very experienced, knowledgeable grown up product specialist who makes it easy to buy what you want, not what a dealer may just want to sell. Highly recommended!

My experience at Whitten Brothers is somewhat limited to my dealing with Product Specialist Bruce Anderson. General Manager & Business Manager were fine but since I wasn't after financing nor add-on options which under other circumstances may have been appropriate, Bruce was my quarterback through the purchase process and kept it simple.I came to Richmond from Raleigh because the dealers I tried here couldn't do "simple"-- what I thought should be a fairly simple transaction between informed adults. Instead, nitrogen in tires and other "mandatory" doodads drove the advertised price up well beyond what I stressed repeatedly was my limit.Bruce is an adult, respectful of my goals in making a purchase at a price which compensates him and his dealership while working to stay within my budget. No pressure, just peeling the layers of pricing back in a clear, understandable fashion. So Whitten's stated price is the price except for the Documentation fee which seems to be a fixture everywhere. So allow for that to be added to the advertised price. I was after the "out the door" price includingthe Doc fee, taxes, etc. I.E., Everything. It took Buce about 60 seconds to make that number crystal clear. Very refreshing!New or used, I would seek out Bruce the next time I wanted to purchase, even with a three hour drive. He's an example of a very experienced, knowledgeable grown up product specialist who makes it easy to buy what you want, not what a dealer may just want to sell. Highly recommended!

As soon as I entered I was directed straight to Bill. Very very knowledgeable, courteous, humorous, easy going and honest. I highly recommend his service.

Nick and Mr Roberts were awesome to work with on the purchase of my new Mazda! I would highly recommend them to others! Zoom Zoom!

Loved Cody the salesman no pressure but very very informative about the car and explained every thing about the car. It showed how dedicated the salesman and his manager are when they too drive a MAZDA