Bill Edwards was great. After research online I scheduled a time to come in and test drive the Mazda CX-5. He had the Carfax printed and have me some more background on the vehicle and let me ride. He wasn't pushy, he told me about putting a deposit on it if I wanted but I could do it at any time. I ended up coming back and buying the car. The entire time they were nothing but professional and made my car buying experience easy. The no pressure approach they have is refreshing after the other car dealerships I ...

Excellent customer service. Truly interested in getting you the best deal and just great people!!!!

Everyone from the GM Ray, to the Sales Manager, Ron, my salesman, Melvin, and my finance person, Jay, was 100% personable, professional, and helpful in assisting me in purchasing my first Mazda. The Mazda company has overtaken Toyota as the most reliable car company, and the vehicle I purchased, the Mazda CX-5, is rated number one in reliability and safety and overall best compact SUV by Consumer Reports, so they did not really need to sell me on the product. Their price was significantly lower than the other Mazda dealership in Richmond. They also offered a trade-in offer above Kelly Blue ...

I feel like the staff went above and beyond! Very happy with the whole experience! Finance department really looked out for me and my wife.

The knowledgeable staff and years of experience that they share made buying my CX-9 so easy. Questions were answered clearly and quickly. Smooth Transaction; no hassles.

The process of buying out my lease was extremely easy. Most of the paperwork was handled ahead of time. So the visit was quick and painless.

My wife and I were shopping for a new car, as we needed a bigger car due to the upcoming birth of our first child. We went in with no expectations, but fell in love with the 2020 CX-5 as soon as we saw it. Our primary salesperson was Geraldine, but we also worked closely with Ron. Both of them went above and beyond for us, and it is very much appreciated. They listened to all our needs and made sure our final payment number was exactly what we told them we needed. Ron gave us such a great deal, we ...

I went to Whitten already knowing that I wanted a CX-5! I’m glad I encountered Darryl as a sales person. He was friendly, attentive, and his customer service was great! He was not pushy but instead very patient. Although I purchased my CX-5 from another dealership I still would greatly recommend him! He was very responsive to email and by phone. He went above and beyond throughout my time searching for a vehicle that fit me correctly. Appreciated his customer service.