We’re proud to provide all the convenience of online car buying with the kind of customer service and trust you can only get with small local businesses like ours.
Explore Our Inventory Online
As a small business, we work hard every day at Whitten Brothers Mazda to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains ?.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
Check Out Our Great Deals
Ash, Blaire and Dee helped make what is normally a stressful experience stress free! I was so relieved that the service experience here was fast, efficient and easy. Will gladly take my car back here for service for as long as I have it!
Great experience! Glad i chose you guys as my dealership , will definitely recommend josh to everyone i know searching for a car !
It was a pleasant atmosphere.They did a nice job of taking care of me and getting me the vehicles that I was looking for..
This is coming from a guy who seriously dislikes the car buying experience. I give Whitten 5 stars because they were terrific! It was quick and easy. I did a lot of the discussion by phone and when I came into the showroom, they were ready for me and we got down to business. Thank you Whitten Brothers!
A+ service. Traded my used Accord in and rode off into the sunset in a new Jeep Wrangler. Everyone was very nice and professional.
I can not express enough how happy I am with my experience here. I was in the market for a Wrangler and went to a couple different places around the RVA/Midlo area. I even found what I thought was gonna be the one at a different store but ended up swinging by Whitten Brothers to check out one more Jeep that I saw online. Upon my arrival everyone was welcoming but I want to shout out Robert King for he is the reason I decided to purchase my car here. Robert went above and beyond making me feel welcomed, ...
A totally great experience all around, if you’re looking for a vehicle, they have it and ask for Justin Smith, he is a great sales consultant!
Very quick and very easy to get my new truck here ! No hassle very happy with the customer services here
I had a great experience at Whitten Brothers Mazda. Jim was a great help and answered all of my questions thoroughly. I bought a cx-9 at a great value. I would definitely recommend!
Great team to work with
This is the third car my family has bought from Whitten Brothers - RVA. ALL THREE CARS WERE REALLY GOOD CARS. The salespersons were good. The managers were genuine and made deals we were pleased with. My family was most impressed by the Finance Person. Mr.Charles Brown. It was a coincidence that we dealt with this person 2 out of the three times. He made it easy. He answered all our questions and made the whole process understandable. It felt like he was looking out for us. Thank you Whitten Brothers.
I recently purchased a truck from Whitten Brothers Ram, and I couldn’t be happier with the experience. My salesman, Michael, was fantastic from start to finish. He was incredibly knowledgeable, answered all my questions, and guided me through the entire process with ease. Michael’s professionalism and helpfulness made the entire buying experience smooth and stress-free. I highly recommend Whitten Brothers Ram, especially if you get the chance to work with Michael. Top-notch service all around!
Enjoyed working with the folks at whitten on the purchase of my formerly owned car.
Excellent customer service! Very polite and professional team!
One of the best sales men’s I’ve ever had. Not pushy at all and a very understanding guy. Would definitely use them in the future
Your experience with everyone at Whitten Brothers was fantastic. Jeremy was wonderful to work with and answered all our questions professionally. We are loving our CX70.
Had a great experience purchasing my new car your employee Edward truly worked with me and did an excellent job. I highly recommend him and Whitten Brothers for anyone car purchase. Thanks again Edward for showing caring and compassionate for your customer. Keep up the great work!
My experience at Whitten Brothers Mazda was stellar. Its family-owned atmosphere is felt immediately upon walking in. The staff are friendly, knowledgeable, and helpful! Eric, the salesman I bought my car through was awesome! I’m pleased with my car and the overall experience!
Love my new cx5. The guys at whittenbrothers, especially Edward did a great job selling me my new car.
Just want to make sure I thank the Whitten Brothers team for the great car-buying experience. From what I experienced and what I observed of other customers in and around the dealership, I’d say your people are a big part of the reason y’all are crushing the competition. Jon, Jeremy and Matt offered a rare combination of confidence, product knowledge, and care to make sure the whole thing went smoothly, that I got what I didn’t even know I needed, and that the outcome was perfect for my family. We love the car, but we are honestly ...
Wonderful experience with Mason...he did a great job selling me my new CX5...and it was quick!
Had a great experience buying here. Highly recommended.
I have bought several vehicles from Whitten Brothers and they are always easy to deal with. Thank you for another positive car buying experience!
I was disappointed with my experience with Toyota, again. And Mazda was there to make car buying easy, enjoyable, and fast, again. I don’t know why I ever considered switching from Mazda 🙂 Thank you, Corey!
I recently had an exceptional experience at Whitten Brothers Mazda. From the moment I walked in, the staff was friendly, professional, and incredibly helpful. Unlike other dealerships, Whitten Brothers Mazda was completely transparent with their pricing right from the start. There were no hidden fees or surprises, just straightforward and honest communication. The entire process was smooth and efficient, and I couldn't be happier with my new Mazda. Highly recommend Whitten Brothers Mazda for anyone looking for a hassle-free car buying experience! I also since buying a car have had my first service appointment getting an oil change and ...
Great service, car serviced on time as promised. Consummate professionals. This is not the closest Mazda dealership to me but well worth the 30-45 minute drive. I will only have my car serviced by Whitten brothers as long as I am in the Richmond area.
Salesman was great. Was treated fairly. Would definitely recommend!
I have in general had good experiences here. I think the customer representatives really want to help you.
Always have excellent customer service when dealing with Tracey Boone. She keeps me updated on the status of what is going on. She is the best!!
Great experience with the dealership. From scheduling my appointment to pulling into the service area, all were very friendly, professional and helpful.
I cannot say enough about Whitten Brothers and the phenomenal customer service, and quality they provide to their customers. I live in West Virginia and traded in my Mazda, CX 5 for the new Mazda CX 90. Everything was done virtually, and they delivered the car to my home in WV and drove my previous car back. The process was extremely smooth and seamless and the team was beyond available to answer questions or follow up with anything needed. If you’re going to purchase a car, this is the dealership you want to go with. They go above and beyond. We ...
Great job - couldn’t ask for more from Adam Fogg. True professional.
My wife for the very first time took her car in for service. No problem, she was promptly greeted, and made welcomed. The services were completed efficiently and she was billed correctly. She came home with a mission accomplished attitude. Well done Whitten Brothers...
Great job as always!
Very easy process. Abduhl was great to work with.
Easy process
Jim Croaker crushed it and got my 22 cx5 swapped out for a 24 cx 50. Quick easy no pressure sale. Loved working with him.
Technician and customer service was great.
Great things to say about this dealer! Being a salesman for Ford myself, I know how the dealership scene works, and this one does it perfectly! Got my Rx-8 serviced after calling many different Mazda's who refused to touch it because of its rarity and uniqueness, and was even sent a video by the tech going over the condition of my car and a few things he noticed while working on it. My advisor Keith was incredibly responsive and fantastic to work with, and I took some time to speak with Mr. Michael Smith over on the sales side ...
Great and courteous service.
I can't say enough good things about Whitten Mazda. Keith, Tracey, Ash and Adam went above and beyond in getting my car fixed. Communication was top notch at all turns, they were all kind in answering my questions, the repair by Adam was thorough and I am confident done correctly, and the repair was completed before I expected to get the vehicle back. I bought my Mazda at another area dealership (not next time), but getting it serviced at Whitten is the only way to go. I had several people speak highly of Whitten, including my own independent mechanic, ...
Mr. Toast was nice and friendly and he made buying my first vehicle a great experience. He was a really great sales man.
very organized and professional service.
Our salesman was so accommodating!! We had our first service and it was great. The wait time was so short and the staff kept me informed the entire time. Definitely recommend them!!!
Great experience overall
After disappointing visit to another Mazda dealership, I went to Whitten Brothers Mazda. Sales person Mr.Michael Smith was very sincere, honest, knowledgeable, caring and very patient. He offered test drive on different types of cars throughout multiple visits to the dealership, made sure all aspect of details i look for in my new car are met, such as color, design, budget and features. I have never had a car buying experience that made me feel so satisfied ever before. Mr.Michael Smith and Whitten Brothers Mazda delivered definite 5 star experience for me. I purchased CX-5 and loving it!
Very satisfied with my repair experience. Will return for my next repair activity more involved than an oil change, and probably my next car purchase.
I always get such great service at Witten brothers. They have long-term employees there that know what they’re doing and how to treat their clients.
Ricky Gomez is a great salesman, easy to work with , no hassle
Tracy is amazing and informative. She does a great job and keeps you updated when changes occur with the vehicle. Thank you Tracy for outstanding customer service and kindness
Great dealership and experience
Tracy Boone is friendly, competent, and professional.
Always quick, professional and courteous. Love the video messages with updates on your vehicle as well.
Good service a bit pricey but overall good experience
My family has been doing business with Whitten since the mid 1990’s and I just bought another Mazda 3 from them. They are great to do business with… great customer service. They listen to what you are looking for and then deliver it!! I would highly recommend them! And I love my Mazda!!
Excellent customer service...
If you like customer service please use Whitten Brothers they are great all the service advisors are knowledgeable and friendly and the service manager is the best around I guess being in business sence 1920 you just know how to treat customers.
Without an appointment, my wife was worked in due to some water in the floorboards of her MX5RF. Next day it was fixed. Thanks Tracey.
Jim was great and helpful made the whole thing very easy and quick for me
Very efficient and friendly staff. Establishment is very clean and well kept. Services performed were great done in a timely manner.
Great service
Whitten Brothers Mazda was a great place to buy a car! Melvin and the team were attentive and patient and worked with me to get the right price on my 2023 Mazda3. Highly recommend!
Friendly. efficient service. They quickly corrected an oversight when it was identified
I live about 2 hours away from the dealership, but was determined to buy a Mazda since my husband has one and we really like it. I knew what I wanted, specifically a Grand Touring (same package as my husbands CX-9) since it had many of the features I already enjoyed in my nearly 20 year old BMW X3. Not currently in a place in my life to get another BMW but as far as comparison goes, a Mazda is just about as close as you can get for a fraction of the price. Anyways, I choose Witten Brothers because they seemed ...
I have had the SAME car issue since September 2022 and have taken my car to four other shops including the mazda on Broad St but no one’s service compares to Whitten brothers! Other shops would charge me $1-2k for repairs just to not fix the actual issue and 9/10 my engine light would come back on before I even made it back home from the shop. Whitten Brothers was different because they actually did a full diagnostic, testing parts and wiring, and provided a detailed video explaining what they believed the issue was. I like that they also provide ...
Great service department. Always helpful. Staff is great
Thanks to Eric for getting us into the Mazda we wanted, and for such a seamless process! We were apprehensive at driving 3 1/2 hours to a dealer we had no prior knowledge of, but this couldn't have been a better experience. Thanks Eric and Whitten Brothers Mazda!!
Always do great service on my vehicle, I also purchased my vehicle new from the here and have had nothing but great customer service here.
Great service and friendly staffs.
Great experience! Employee are friendly and knowledgeable.
Thank you very much.. excellent service, very good communication, and very well cared for, very pleasant environment..
Excellent service experience at Whitten Brothers Mazda. They honored my Pro Pack Clear Coat and Undercoating package even though it had been 18 months since purchase. They worked to get the normal service and the Clear Coat and Undercoating done early so we could make the three hour drive home easier. Great service!
Normal maintenance oil change and tire rotation.
