Whitten Brothers Mazda Testimonials
Great and courteous service.
I can't say enough good things about Whitten Mazda. Keith, Tracey, Ash and Adam went above and beyond in getting my car fixed. Communication was top notch at all turns, they were all kind in answering my questions, the repair by Adam was thorough and I am confident done correctly, and the repair was completed before I expected to get the vehicle back. I bought my Mazda at another area dealership (not next time), but getting it serviced at Whitten is the only way to go. I had several people speak highly of Whitten, including my own independent mechanic, and they were all spot on. You have gained a loyal customer in me.
Mr. Toast was nice and friendly and he made buying my first vehicle a great experience. He was a really great sales man.
very organized and professional service.
Our salesman was so accommodating!! We had our first service and it was great. The wait time was so short and the staff kept me informed the entire time. Definitely recommend them!!!
Great experience overall
After disappointing visit to another Mazda dealership, I went to Whitten Brothers Mazda. Sales person Mr.Michael Smith was very sincere, honest, knowledgeable, caring and very patient. He offered test drive on different types of cars throughout multiple visits to the dealership, made sure all aspect of details i look for in my new car are met, such as color, design, budget and features. I have never had a car buying experience that made me feel so satisfied ever before. Mr.Michael Smith and Whitten Brothers Mazda delivered definite 5 star experience for me. I purchased CX-5 and loving it!
Very satisfied with my repair experience. Will return for my next repair activity more involved than an oil change, and probably my next car purchase.
I always get such great service at Witten brothers. They have long-term employees there that know what they’re doing and how to treat their clients.
Ricky Gomez is a great salesman, easy to work with , no hassle
Tracy is amazing and informative. She does a great job and keeps you updated when changes occur with the vehicle. Thank you Tracy for outstanding customer service and kindness
Great dealership and experience
Tracy Boone is friendly, competent, and professional.
Always quick, professional and courteous. Love the video messages with updates on your vehicle as well.
Excellent customer service...
If you like customer service please use Whitten Brothers they are great all the service advisors are knowledgeable and friendly and the service manager is the best around I guess being in business sence 1920 you just know how to treat customers.
Without an appointment, my wife was worked in due to some water in the floorboards of her MX5RF. Next day it was fixed. Thanks Tracey.
Jim was great and helpful made the whole thing very easy and quick for me
Very efficient and friendly staff. Establishment is very clean and well kept. Services performed were great done in a timely manner.
Whitten Brothers Mazda was a great place to buy a car! Melvin and the team were attentive and patient and worked with me to get the right price on my 2023 Mazda3. Highly recommend!
I live about 2 hours away from the dealership, but was determined to buy a Mazda since my husband has one and we really like it. I knew what I wanted, specifically a Grand Touring (same package as my husbands CX-9) since it had many of the features I already enjoyed in my nearly 20 year old BMW X3. Not currently in a place in my life to get another BMW but as far as comparison goes, a Mazda is just about as close as you can get for a fraction of the price. Anyways, I choose Witten Brothers because they seemed to have more of a selection than another dealership I was considering. I went to take a look at the cars and was helped by Melvin and he made the process very easy. I told him what I was looking for and test drove a couple of options. I ended up choosing a CX-5 Grand Touring Reserve (a bit smaller than my X3 but manageable) that has even more features than my husbands CX-9. Melvin helped me pick a car that I love both inside and out.
I have had the SAME car issue since September 2022 and have taken my car to four other shops including the mazda on Broad St but no one’s service compares to Whitten brothers! Other shops would charge me $1-2k for repairs just to not fix the actual issue and 9/10 my engine light would come back on before I even made it back home from the shop. Whitten Brothers was different because they actually did a full diagnostic, testing parts and wiring, and provided a detailed video explaining what they believed the issue was. I like that they also provide warranty on the parts and offered a free Lyft. They could’ve charged me WAAAAY more but didn’t! They took care of me and now I don’t trust anyone else to look at or work on my car. Ask for Adam!
Thanks to Eric for getting us into the Mazda we wanted, and for such a seamless process! We were apprehensive at driving 3 1/2 hours to a dealer we had no prior knowledge of, but this couldn't have been a better experience. Thanks Eric and Whitten Brothers Mazda!!
Always do great service on my vehicle, I also purchased my vehicle new from the here and have had nothing but great customer service here.
Whitten Brothers Mazda Richmond, VA
10745 Midlothian Turnpike, Richmond, VA 23235
- Monday - Friday: 9:00 AM - 8:00 PM
- Saturday: 9:00 AM - 6:00 PM
- Monday - Friday: 7:30 AM - 6:00 PM
- Saturday: 8:00 AM - 12:00 PM
Welcome to Whitten Brothers Mazda
At Whitten Brothers Mazda in Richmond, VA, we have a great selection of new and used Mazdas. We carry popular models like the Mazda3, Mazda CX-5, and the Mazda MX-5 Miata, all available at our Richmond Mazda dealership on Midlothian Turnpike. Whitten Brothers Mazda serves Central Virginia, including Glen Allen, Tuckahoe, Petersburg, and nearby areas.
Richmond New & Used Car Dealer
Whether you're shopping for a brand-new Mazda, or a pre-owned vehicle at a great price, Whitten Brothers Mazda is your one-stop shop. We're proud to offer one of the most extensive selections of new and used cars in the Ashland area. Explore new Mazda compact cars like the Mazda3 and spacious Mazda SUVs like the Mazda CX-5 and Mazda CX-5 to find your next new car for sale in Richmond. If you're shopping on a budget, browse our pre-owned and certified pre-owned inventory to find a high-quality used model. We're also a top Richmond used car dealer that you can rely on!
Easy Car Financing & Leasing Near Ashland
At Whitten Brothers Mazda, we're committed to helping you find the new or used Mazda that you've been wanting. Our friendly sales team will help you pick our the perfect Mazda with the options you want. and our knowledgeable finance team will work with you on the car loan or lease that best fits you.
MAZDA Service Center & Parts Department
Whitten Brothers Mazda is a full-service Mazda dealer in Richmond. Our expertise extends beyond helping Fredericksburg shoppers find new and used cars. Our cutting-edge service center can handle everything from oil changes to tire rotations to brake pad replacement. Our parts center is stocked with the OEM Mazda parts you need to keep your Mazda in peak condition. During service, our service technicians use nothing but genuine parts to ensure our Chester customers are getting the highest value for their money.
Start Shopping with Whitten Brothers Mazda Today!
Visit our showroom today to take a test drive and learn more about what sets Whitten Brothers Mazda apart from other car dealers in the Richmond area: our people, our selection of Mazda vehicles in Richmond, and the Whitten Advantage.