Mazda is a great brand, but a dealership is really only as good as the people who work there. That's what makes Whitten Brothers stand out as a 5-star dealership: the expertise, friendliness, and care demonstrated by all the people I've interacted with in both the sales and service departments. That will explain why my wife and I have purchased our last three vehicles at Whitten Brothers.

Cannot thank the service department and Adam (service advisor) enough for their help. I live in Greensboro and when my cars transmission failed 3.5 hours from home, they fixed it as quickly as they could keeping me updated along the way and answering all the questions I had. I can’t imagine having a more painless experience when your transmission fails so far away from home, but Adam and the rest of the team at Whitten Brothers exceeded all expectations. Thank you all so much.

The advisor handling the oversight of the maintenance appointment on my vehicle was Adam. The technician performing the service was Zack. They were both very informative of the work that was needed and the progress in getting it completed. This was a very satisfactory experience.

I would recommend Whitten Bros to anyone. I received wonderful service from everyone. Eric and Jay especially made the whole process very easy and low stress.

Everyone at the dealership was super helpful and professional!

I don't normally make reviews, but Melvin, a sales person, from Whitten Brothers just gave me a check-in call. His call reminded me of the great customer service that he provided. He was very charismatic and humorous. He gave me real answers, no sales pitches. I appreciated that after I told him that I'm transgender that he was respectful in asking questions to understand. He provided me with excellent customer service, and now I have a great Subaru Forrester. 5/5 strongly recommend this place, and specifically Melvin's services. The other team members were great too, but I can't remember their names.

I worked with many sellers during my used car search and ended up buying from Harold Toast for good reason. He was exceptionally professional, informed, and responsive to my question and needs (and not pushy at all). The Whitten Brothers Dealership as a whole seems to be a quality outfit. I will work with Harold again in the future for my car needs!

EVERYONE was helpful and perfect! I bought my first two Mazda’s from Pearson. Theater have changed, kinda like checking out your own groceries. Whitten is hands-on! I bought my beautiful new CX5 and we were out the door in no time! Bo, Dan, Hope and and Wesley were on point! I’m extremely happy with my beautiful and functional, perfect Mazda!!! The BEST!

Harold Toast, Hope, among others, were great sales reps during my long journey to a new car. Very personable and helpful. They all helped to make my journey go as smooth as possible.

Did a great job with excellent customer service. Thank you.

I looked at multiple cars while I was there great customer service. Although I have not decided on a vehicle yet.

I went I with my sister to get a truck. The sales man Josh was very helpful. I went to the mazda dealership.Geraldine helped me with all my questions. And Hope in there financial department. Was a great help. I highly recommend.

My car had a recall that was requiring me to take it in to get fixed. Adam and the staff at this location were very friendly and professional. They offered me a rental car to keep me on the go which was awesome. The young lady who brought me the Rental car around was patient and kind. She made sure I knew how to operate all the functions of the Rental care as it was new and had all the bells and whistles! It was a great car and should I need to buy one in the near future that car would be first on my list! Thank you all and I would highly recommend Whitten Brothers Mazda in Midlothian for any of your car needs! Happy New Year…

Appointment required and usually very busy. Pricing was comparable to other service shops but they have the parts and equipment in stock. I've taken a few vehicles here and they do great work. As with any service shop, don't expect to be in and out in 20min for an oil change.

Adam was my service writer. Friendly and professional. And he got my vehicle serviced faster than I expected.

Eric did a great job! He listened to what I wanted in a car and came through. He even detailed it before I came to pick it up. He has been wonderful with his follow ups to make sure all is well even after the sale. Thank you for the great service Eric!

Tracey was great. They worked on my car asked to keep it that night to ensure the tire was good. Found it still lost some air figured out the issue and fixed. Very happy with the service and gracious approach to service.

ERIC WAS AMAZINGLY PATIENT AND SO KIND , THE BEST SALESREP IVE SEEN IN A WHILE ! The entire team was welcoming and helpful. Thanks to Eric for keeping in touch , listening, multitasking , and really putting forth the best car buying experience!

I deal with 3 service providers for our cars and yours is by far the best. Great staff. Thanks

I have been a customer at Whitten since 2005. Their service department is second to none. Their service reps are always courteous, professional and accommodating. The techs do a great job as well. My car is always returned without any need to clean up after its serviced. I trust my car with Whitten.

Everything was great at this service dealership 👍

Very friendly and professional!

Fast service as requested!!

I was visiting from out of town and Whitten service and parts was accommodating and supportive to replace my tire, in-and-out.

I purchased my CX9 from Whitten Mazda a couple of weeks ago. The staff at Whitten made this the best car buying experience I have ever had. My salesperson, Melvin was awesome. He showed me a couple of different vehicles and their features. He walked me through the process, making my decision easy. The finance person, Jay was great. He showed me all of the financial and vehicle protection options available to me. This was a seamless process, allowing me to make the best option for myself. I will definitely go back to Whitten for my next purchase. The dreaded car buying process was made easy by the folks here. They know how to take care of their customers!